Direct Line Group Services and Subsidiaries

Direct Line Insurance Group plc is a British insurance company based in the United Kingdom. We brought you everything you need to know about them in this post covering subtopics like; About Direct Line Group, Direct Line Group Subsidiaries, Direct Line Group Career, Direct Line Group contact number, Direct Line Group address, Direct Line Group Glassdoor.

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About Direct Line Group

The London Stock Exchange-listed Direct Line Insurance Group Plc (Direct Line Group) is an insurer that provides a variety of products via its many brands and subsidiaries. It was established in 1985 as the insurance section of the Royal Bank of Scotland (RBS) Group, earning its reputation as the UK’s first telephone-only insurance provider.
In 2012, Direct Line then separated from the RBS Group and formed a “standalone insurance provider.” The firm subsequently had an initial public offering (IPO) in October of the same year, during which RBS Group sold a 30% stake in the enterprise. RBS began selling further shares in March 2013, selling an additional 17% in September. They then sold another 20% in February 2014, when it had sold all of its remaining holdings.
Being one of the biggest insurance providers in the UK with a number of subsidiaries, DLG has developed throughout time. The 101st to 350th biggest firms listed on the London Stock Exchange make up the FTSE 250 Index, which includes it as a component.

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Direct Line Group Subsidiaries

The group also owns several brands and subsidiaries. These consist of:

Direct Line

In 1985, Direct Line first offered vehicle insurance over the phone. Its mission has always been to “put the consumer first” by “cutting out the middlemen, the paperwork, and the lingo” — measures that were at the time seen as ground-breaking in the insurance sector. DLG now provides a variety of goods, including those for homes, pets, travel, life, over 50s living, and also cycling. The brand’s rules are now available to customers online as well.
Interestingly, the corporation introduced the Direct Line for Business brand in 2007. It provides small companies and landlords in every state with a range of commercial insurance packages.


Churchill is one of the top suppliers of general insurance products in the UK. They offer clients online and over the phone access to policies for their cars, homes, travel, and also pets. It was then bought by RBS Group in 2003, becoming a part of the company’s insurance subsidiary, which is now known as Direct Line Group. Co-founder of DLG Martin Long founded Churchill in 1989.

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Green Flag

Green Flag is the roadside rescue and recovery service provided by Direct Line Group. All of the group’s brands offer it as an optional standalone offering. In order to provide quick and effective service, Green Flag has access to a quality-controlled network of neighborhood mechanics and independent garages around the UK.


The business insurance-focused brand of the Direct Line Group is called NIG. In order to provide customized coverage that is specific to each client’s requirements, our team of professionals concentrates on recognizing and comprehending the risks encountered by UK companies. In order to “represent the varied needs of how brokers want to trade,” the firm uses a trading model. This entails having regional offices, a national trade centre, a centre specifically for schemes, an eTrade center of excellence, and specialists specifically for specialized industries.

DLG Partnerships

The Partnerships division at Direct Line Group assists businesses in offering clients coverage through the firm’s brands. This involves offering knowledgeable product and technical assistance. Starling Bank, Nationwide Building Society, Sainsbury Bank, VW Financial Services, NatWest, and Royal Bank of Scotland are a few of the businesses the alliance collaborates with.

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Customers who purchase auto and house insurance via price comparison websites are catered to by Privilege. Meanwhile, U K Insurance Ltd underwrites its insurance contracts.

DLG Auto Services

Direct Line Group’s network of auto repair facilities is known as DLG Auto Services. Impressively, an estimated 90,000 accident-damaged automobiles are handled yearly by these body shops.


Darwin serves customers who mostly purchase auto insurance via price comparison websites. The insurtech company also offers rates that are tailored to a person’s profile using a smart pricing algorithm. Moreover, U K Insurance Ltd underwrites its insurance products, and iGO4 Limited arranges and manages them.

DLG Legal Services

DLG Legal Services is a law business regulated by the SRA and was established in 2014. It offers customers reasonably priced access to a wide variety of legal services covered by the Motor Legal Protection (MLP) and Family Legal Protection (FLP) packages. They include contract and employment conflicts, as well as personal injury, inheritance, and property claims. Also, policyholders have access to the company’s legal counselling line.

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Direct Line Group Careers

DLGroup is a location where proven and contemporary and intriguing coexist. One thing that unites all of us is our unwavering commitment to moving ahead and always raising the bar. Wherever your abilities lay, you’ll be appreciated and recognized here. You’ll also be given the freedom to think creatively so you can act in our clients’ best interests.

Emerging careers

Here, we develop the abilities necessary for our ongoing success. With our assistance, you’ll develop your current talents, pick up new ones, and steer DLG and your career in exciting new areas.

Customer care

Here is where exceptional dialogue meets five-star service, including everything from estimates to claims. Whichever position you hold, you will be enthusiastic about giving consumers a personalized, knowledgeable experience that shows them that DLG has their best interests at heart.

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We’re serious about undergoing a digital transformation and have invested in a tech stack that enables real advances routine. DLG is the place for you if you want to work for a company that could really revolutionize an industry.

Auto services

Our clients can rest easy knowing that we’ll get them back on the road because to our reputation and claims experience. Yet at DLG Auto Services, you’ll discover some unexpected items in addition to our repair facilities. We are advancing toward a cleaner future while also moving along with the rapidly expanding car industry.

Core Functions

The core of DLG is its people, yet its core functions are what bind us all together. Join the extraordinary group of specialists who are transforming insurance and making it a force for good in a world that is changing.

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Direct Line Group contact number

For any DLG enquiries you can email us at
Call us on 01132 920667
Or write to us at:
Direct Line Group
Churchill Court
Westmoreland Road

Direct Line Group address

The DLG’s headquarters is located at Churchill Court Westmoreland Rd, London, Essex, BR1 1DP, United Kingdom.

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Direct Line Group Glassdoor

Glassdoor gives you an inside look at what it’s like to work at Direct Line Group, including salaries, reviews, office photos, and more.
Follow the link below to access their website:

Frequently Asked Questions

What does Direct Line Group do?

We provide insurance to millions of clients; we no longer specialize on auto insurance. Now, our clients have the option of purchasing their home, pet, travel, life, over 50s life, van, landlord, small business, breakdown, cycle, and SELECT Premier insurance online or over the phone.

Who is Direct Line owned by?

In 2003, RBS Group acquired the company, incorporating it within RBS’ insurance sector, currently known as Direct Line Group.

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Is Direct Line a bank?

Insurer Direct Line is headquartered in Bromley, England. Being the first direct auto insurance provider in the nation when it was established in 1985, it has since grown to include a variety of general insurance products.

Is DLG a good company to work for?

It’s a great company to work for. Some days like any other job can be a bit hectic but other days mainly towards the end of the week can be pretty chill, not as busy. The training is very good and you have all the help you need when you come out of training dealing with customers.

Is Direct Line Group a good company?

DLG has an overall rating of 3.5 out of 5, based on over 1,251 reviews left anonymously by employees. 61% of employees would recommend working at DLG to a friend and also 52% have a positive outlook for the business.

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What are the benefits of working for Direct Line?

Our core benefits include, a 9% pension contribution, generous holidays, life insurance, income protection and 50% off home, motor and pet insurance.

Why has DLG share price dropped?

The plunge came after DLG issued its trading update last week, during which it was revealed that a final dividend for the 2022 financial year was no longer in the offing. The below chart from the London Stock Exchange shows that the share price prior to DLG’s update was 232.4p.

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In this article, we covered; About Direct Line Group, Direct Line Group Subsidiaries, Direct Line Group Career, Direct Line Group Glassdoor and much more. We hope this article was informative enough for you. Kindly visit the SOCCERPEN website for more articles and updates like this.

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