Staysure Travel Insurance Claims and Phone Number

Are you looking for a good travel insurance company in the UK? If yes, then look no further. In this article, we’re going to bring you everything you need to know about one of the UK’s best travel insurance companies, Staysure travel insurance. To do this, we shall cover subtopics like; About Staysure travel insurance, My Staysure travel insurance, Staysure travel insurance login, Staysure travel insurance phone number, Staysure travel insurance claims, Staysure travel insurance reviews, Staysure travel insurance Covid19 and also answer some FAQs.

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About Staysure travel insurance

Northampton-based Staysure was launched in 2004 by entrepreneur Ryan Howsam to provide travel insurance for people with medical conditions. Today, it employs 500 people and is also recognised as the UK’s most trusted travel insurance provider on the consumer review website Trustpilot.
Staysure is the trading name of TICORP Limited. Staysure travel insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526.

My Staysure travel insurance

Your My Staysure account allows you to manage your travel insurance policy at a time that suits you. Available 24/7, from anywhere in the world, on any device, it’s the easiest way to view your documents or to make any changes.
It takes just a few minutes to set up your account. All we need are a few details from you and you’ll be ready to go.
Most problems like accessing your policy documents, changing travel dates, updating personal information, changing destinations and so much more can be rectified by just logging into your My Staysure account.

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Staysure travel insurance login is the official website of Staysure travel insurance.

Staysure travel insurance phone number

If you would like to renew or cancel your travel insurance policy, you can contact our renewals team at 01604 265688.
In case of any other problems, you can call;
Sales Team
0808 281 3497
Customer Services
01604 552925

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Staysure travel insurance reviews

We’ve got more 5 Star reviews on Trustpilot than any other travel insurance provider. Here are some reviews.
“The initial assessment via the website was easy to navigate, and I followed that with a telephone call to the sales representative who was thorough and professional in his approach, especially dealing with the personal stuff. I found the payment via the website the following day to be quite tricky, so paid over the telephone, although the wait for a representative was excessive. However once connected through to the rep this was dealt with well enough.”
Date of experience: February 02, 2023

Friendly and efficient
“From start to finish, the telephone conversation was very straightforward. The telephone operator was professional and efficient whilst remaining friendly and understanding. The issue was resolved quickly, and the process was clearly explained. A pleasant call with an excellent outcome.”
Date of experience: February 03, 2023

“I had my annual renewal policy which was £345 and I then informed Staysure that I had been diagnosed with crones disease and my policy jumped to £445 (wow). The customer service lady I spoke to spoke very fast a bit like a robot other than that quite satisfied.”
Date of experience: February 03, 2023

Staysure travel insurance claims

Making a claim

We’re here to help make your claim journey as easy and stress-free as possible.

We don’t think claims should be rushed, so we deal with each with the same care and attention they deserve. We appreciate your patience as we continue to help as many people as we can.

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FAQs on Staysure travel insurance claims

I’ve submitted a claim. When can I expect a response?
We’re dealing with a significant increase in claims right now. You can expect to hear from us within 5 working days of submitting your claim.

What information do I need to make a claim?
Before making a claim, please check that you have the following information ready:
Your travel insurance policy number (you’ll find this on your Validation Certificate)
Digital copies/photos of receipts or other documents to support your claim
For cancellation claims, you’ll need copies of:
Your booking invoice
Your cancellation invoice
A copy of your positive COVID-19 test result, if your claim is COVID-19 related

Can I make a claim if my flight was cancelled?
If your flight has been cancelled, you’ll first need to contact the airline, tour operator or travel agent you booked your flights with to claim a refund.
If you’re unsuccessful with your claim, and you paid by credit card, you may be able to retrieve lost costs from your credit card company. Speak to them about making a chargeback claim.
If your travel provider/airline/credit company can’t offer you a refund, submit your travel insurance claim.

How many claims have you paid out?
Between January and August 2022, we settled over 30,000 claims and paid out over £23 million.

Staysure travel insurance Covid19

All new single-trip and annual travel insurance policies with us include COVID-19 coverage at no extra cost. We even cover most pre-existing medical conditions, and there’s no upper age limit.
So, you can enjoy your holiday with peace of mind.

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Cancellation cover before you go

Cancellation cover protects you:
1. If you have COVID-19 within 14 days of travelling*
2. If you can’t complete your vaccine course due to other illnesses, or you have an allergic reaction to the vaccine that would stop you from travelling
3. If your travelling companion(s), people you live with, or people you’re staying with on holiday are diagnosed with COVID-19 within 14 days of travel**
4. If you’re denied boarding with a positive test for COVID-19 or have a confirmed temperature above 38 degrees Celsius
5. If there is a hospitalisation or death of a close relative or member of your household from COVID-19

Cover during your holiday

Emergency medical expenses cover when abroad^
Repatriation cover to help you get back home^
Cover for additional accommodation and transport, if deemed necessary by our medical officer
Additional daily benefit if you are ordered to self-isolate in your holiday accommodation if you have COVID-19
Cover for cutting your trip short after hospitalisation or the death of a close relative or member of your household from COVID-19
You can be covered for COVID as long as you’ve declared your pre-existing medical conditions and have had your recommended COVID-19 vaccinations.

Making a change to your policy

Change the dates of your holiday, and your destination, or update your medical details at a time that suits you – all without the admin fees. Simply log into your My Staysure account.

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Frequently Asked Questions

We are also going to be answering some FAQs

Is Staysure good travel insurance?

Is Staysure travel insurance any good? Staysure travel insurance has an excellent review rating of 4.7 out of 5 on Trustpilot. They also have an excellent Defaqto rating for their comprehensive travel insurance. This is not surprising considering their comprehensive insurance provides a higher level of coverage.

Is Staysure insurance expensive?

Overall, Staysure provides good value for money offering a range of cover at a lower cost when compared to other providers. An added bonus is that Staysure provides cover for coronavirus including cover for cancellation if you test positive for Covid-19 within 14 days of travel.

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How long do Staysure claims take?

When the Claim Form is received we aim to process it in five working days.

Who underwrites Staysure travel?

Rock Insurance has developed its relationship with Axa Partners with a multi-million-pound deal which will see the insurer underwrite a range of travel products.

Is Staysure only for those over their 50s?

You can get cover for most pre-existing medical conditions — because something you live with day to day shouldn’t get in the way of a great holiday. There’s also no upper age limit on our policies, so you can escape every day at any age: Over 60s Travel Insurance.

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Does Staysure travel insurance to cover missed flights?

What travel disruption insurance do I get as standard? All our policies cover you for the following examples of trip disruption: Missed departure/connection due to a breakdown or accident involving the vehicle you’re travelling in. Cancelled or delayed public transport.

Who is Staysure owned by?

Ryan Howsam formed Staysure in 2004, passionate to ensure that over-50s in the UK could access travel insurance that covered their pre-existing medical conditions.

Does Staysure cover pre-existing conditions?

You can choose coverage for pre-existing medical conditions across all our policies, as long as we’re able to offer you this cover. We’ll just ask you a few questions about your conditions either online or over the phone to start tailoring your policy.

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Where is Staysure insurance based?

Staysure is the trading name of Staysure Limited which is registered in Gibraltar No. 111526. Registered office: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar.

Who deals with Staysure claims?

Staysure travel insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Registered office: Britannia House 3-5 Rushmills Business Park, Bedford Road, Northampton NN4 7YB. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282.

Is Avanti the same as Staysure?

Staysure, owned by Howsam Limited, buys Avanti insurance. This acquisition is an important move for both brands, doubling the database.

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Is Staysure a good company to work for?

Staysure is a good place to work, and the training is good. Team leaders are always on hand if needed. The support which is only a call away is fantastic.

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In this article, we discussed several subtopics like; About Staysure travel insurance, My Staysure travel insurance, Staysure travel insurance phone number, Staysure travel insurance Login, Staysure travel insurance claims, Staysure travel insurance Reviews, Staysure travel insurance Covid19 and we also answered some FAQs.
We hope this article was informative enough but you can always do your research to get more extensive information. Kindly visit the SOCCERPEN website for more articles like this.

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