How To Become A Hotel Steward, All You Need To Know

Hotels are an integral part of the tourism and hospitality industry. They offer accommodation, food, and other services to travellers and guests. One of the critical roles in a hotel is that of a steward. A steward is responsible for maintaining cleanliness, orderliness, and hygiene in the hotel’s kitchen and dining areas. In this article, we will discuss How To Become A Hotel Steward, All You Need To Know: what skills and qualifications are required, and the duties and responsibilities of a hotel steward. We shall also cover subtopics like; Hotel steward duties and responsibilities, Hotel steward salary, Hotel steward skills, Steward skills for CV, Hotel steward resume, Kitchen steward duties and responsibilities, Hotel steward in cruise ship.

Education and Training

To become a hotel steward, you need to have a high school diploma or equivalent qualification. While a degree is not mandatory, a degree or diploma in hospitality, food service management, or a related field is an advantage. Some hotels may also require you to have certification in food safety and handling. Therefore, it’s essential to check the requirements of the hotel you are applying to.

Hotel stewards also need to undergo on-the-job training, which may include learning how to use commercial dishwashers, cleaning equipment, and chemicals. They may also need to learn how to manage inventory, order supplies, and maintain food safety standards.

Skills and Qualities

A hotel steward needs to possess several skills and qualities to perform the job effectively. These include:

Attention to detail: A hotel steward needs to be meticulous in their work to maintain hygiene and cleanliness in the kitchen and dining areas.

Physical stamina: This job requires long hours of standing, bending, and lifting heavy objects.

Time management: A hotel steward must work efficiently to meet deadlines and ensure that all tasks are completed on time.

Communication skills: A hotel steward needs to be able to communicate effectively with other hotel staff and guests.

Team player: This job requires working as part of a team to ensure that the kitchen and dining areas run smoothly.

Duties and Responsibilities

The duties and responsibilities of a hotel steward can vary depending on the hotel’s size and type. However, some of the typical responsibilities include:

Cleaning and sanitizing kitchen and dining areas: A hotel steward is responsible for cleaning and sanitizing all kitchen and dining areas, including dishes, utensils, and equipment.

Managing inventory: A hotel steward must keep track of inventory levels and order supplies as needed.

Maintaining food safety standards: A hotel steward must ensure that all food safety standards are met, including proper storage and handling of food.

Assisting chefs and kitchen staff: A hotel steward may need to assist chefs and kitchen staff with food preparation, cooking, and plating.

Serving guests: In some hotels, a hotel steward may need to serve guests, clear tables, and provide excellent customer service.

Career Growth

A hotel steward can also grow their career by advancing to supervisory or management positions. With additional training and education, a hotel steward can become a food service manager, restaurant manager, or hotel manager.

Remember to research on the hotel you want to work in to check for more requirements that may not be mentioned here in this article “How To Become A Hotel Steward, All You Need To Know.”

Hotel steward duties and responsibilities

A hotel steward is responsible for maintaining cleanliness, orderliness, and hygiene in the hotel’s kitchen and dining areas. The duties and responsibilities of a hotel steward can vary depending on the hotel’s size and type. However, some of the typical responsibilities include:

Cleaning and sanitizing kitchen and dining areas

A hotel steward is responsible for cleaning and sanitizing all kitchen and dining areas, including dishes, utensils, and equipment. This includes sweeping and mopping floors, wiping down counters and tables, washing dishes, and cleaning kitchen equipment such as ovens, grills, and fryers.

Managing inventory

A hotel steward must keep track of inventory levels and order supplies as needed. This includes monitoring the supply of cleaning products, food storage containers, and other kitchen supplies.

Maintaining food safety standards

A hotel steward must ensure that all food safety standards are met, including proper storage and handling of food. This includes monitoring the temperature of refrigerators and freezers, ensuring that food is stored in the correct containers, and keeping a clean and organized storage area.

Assisting chefs and kitchen staff

A hotel steward may need to assist chefs and kitchen staff with food preparation, cooking, and plating. This includes preparing ingredients, setting up workstations, and ensuring that the kitchen is stocked with the necessary supplies.

Serving guests

In some hotels, a hotel steward may need to serve guests, clear tables, and provide excellent customer service. They might also need to greeting guests, taking orders, and delivering food to tables.

Maintaining equipment

A hotel steward is responsible for maintaining and repairing kitchen equipment as needed. This includes cleaning equipment after use, reporting any malfunctions, and performing basic maintenance tasks such as oiling hinges and tightening screws.

Ensuring a safe and clean work environment

A hotel steward must maintain a safe and clean work environment for themselves and their colleagues. This includes following safety procedures, wearing appropriate personal protective equipment, and reporting any hazards or unsafe conditions.

In summary, the duties and responsibilities of a hotel steward involve maintaining cleanliness and hygiene in the hotel’s kitchen and dining areas, managing inventory, maintaining food safety standards, assisting kitchen staff, serving guests, maintaining equipment, and ensuring a safe and clean work environment. Apart from the ones mentioned in this article “How To Become A Hotel Steward, All You Need To Know,” ssome hotels might also require you take on other responsibilities.

Hotel steward salary

The salary of a hotel steward can vary depending on the hotel’s location, size, and type. According to the Bureau of Labor Statistics, the median annual wage for hotel, motel, and resort desk clerks was $25,810 in May 2020. However, the salary of a hotel steward can increase with experience and additional responsibilities.

Hotel steward skills

As a hotel steward, there are several key skills that are important to possess in order to perform your job effectively. Some of these skills include:

Organization: A hotel steward must be highly organized in order to manage inventory, order supplies, and maintain cleanliness and sanitation standards in the hotel.

Communication: Effective communication is essential in the hotel industry. hotel steward must be able to communicate with hotel staff, suppliers, and guests.

Attention to detail: A hotel steward must be meticulous in their work. They must pay close attention to small details to ensure that everything is done correctly.

Time management: With so many tasks to complete each day, a hotel steward must be able to manage their time effectively to ensure that everything gets done on schedule.

Adaptability: The hotel industry can be fast-paced and constantly changing. Therefore, a hotel steward must be able to adapt quickly to new situations and challenges.

Physical Stamina: Hotel stewards often have to perform physically demanding tasks, such as lifting heavy objects and standing for long periods of time, so physical stamina is important.

Problem-Solver: A hotel steward must be able to quickly identify and solve problems as they arise, whether it’s a shortage of supplies or a maintenance issue.

Cooperation: A hotel steward must be able to work effectively as part of a team. They must collaborate with other hotel staff to ensure that everything runs smoothly.

Hospitality is very demanding and might require more than the attributes in this article “How To Become A Hotel Steward, All You Need To Know.”

Steward skills for CV

If you are looking to include steward skills on your CV, here are some key skills that you may want to consider highlighting:

Organizational Skills

Include any experience you have with inventory management, ordering supplies, and maintaining cleanliness and sanitation standards.
Example: “Managed inventory and ordered supplies to ensure smooth operation of the hotel’s dining and cleaning services.”

Communication Skills

Highlight your ability to communicate effectively with hotel staff, suppliers, and guests.
Example: “Interacted with guests to provide excellent service and ensured that all staff were informed of any changes in scheduling or procedures.”

Attention to Detail

Showcase your ability to pay close attention to small details and ensure that everything is done correctly.
Example: “Maintained high standards of cleanliness and hygiene in the hotel, including regular cleaning and inspection of rooms and public areas.”

Time Management

Emphasize your ability to manage your time effectively and prioritize tasks to meet deadlines.
Example: “Managed multiple tasks simultaneously, including food preparation and service, cleaning, and inventory management.”

Adaptability

Demonstrate your ability to adapt quickly to new situations and challenges.
Example: “Managed unexpected situations, such as last-minute changes in guest requests or supply shortages, to ensure that service remained uninterrupted.”

Physical Stamina

Highlight your ability to perform physically demanding tasks, such as lifting heavy objects and standing for long periods of time.
Example: “Maintained high levels of physical stamina to meet the demands of the job, including regular cleaning, lifting and moving equipment, and standing for extended periods of time.”

Problem-Solving

Highlight your ability to quickly identify and solve problems as they arise.
Example: “Resolved guest complaints and concerns in a timely and effective manner, ensuring that all issues were addressed and resolved to the satisfaction of the guest.”

Teamwork

Highlight your ability to work effectively as part of a team.
Example: “Collaborated with other hotel staff to ensure that everything ran smoothly and to provide excellent service to guests.”

Remember to tailor your CV to the specific job you are applying for and highlight the skills that are most relevant to the position. The examples in this article “How To Become A Hotel Steward, All You Need To Know” is a general summary of how it should look like.

Hotel steward resume

Here’s an example of a hotel steward resume:

[Full Name]
[Address]
[Phone Number]
[Email]

Objective:
To obtain a hotel steward position in a reputable hotel where I can use my skills in inventory management, cleaning and sanitation, and customer service to provide excellent service to guests.

Education:

High School Diploma (Year)
Experience:
Hotel Steward, ABC Hotel (Year – Present)

Manage inventory and order supplies to ensure smooth operation of the hotel’s dining and cleaning services
Interact with guests to provide excellent service and ensure that all staff are informed of any changes in scheduling or procedures
Maintain high standards of cleanliness and hygiene in the hotel, including regular cleaning and inspection of rooms and public areas
Manage multiple tasks simultaneously, including food preparation and service, cleaning, and inventory management
Resolve guest complaints and concerns in a timely and effective manner, ensuring that all issues are addressed and resolved to the satisfaction of the guest
Collaborate with other hotel staff to ensure that everything runs smoothly and to provide excellent service to guests
Train new staff members in proper cleaning and sanitation techniques and provide ongoing support and guidance
Skills:

Strong organizational and time management skills
Excellent communication and interpersonal skills
Meticulous attention to detail
Ability to adapt quickly to new situations and challenges
Physical stamina and ability to perform physically demanding tasks
Strong problem-solving skills
Ability to work effectively as part of a team
Certifications:

Food Safety and Hygiene Certificate
CPR and First Aid Certification
References:
Available upon request.

Remember to tailor your resume to the specific job you are applying for and highlight your relevant experience, skills, and certifications. Be sure to include any relevant achievements or awards, such as recognition for outstanding service or improvements in inventory management.

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Kitchen steward duties and responsibilities

A kitchen steward, also known as a kitchen porter, is responsible for maintaining the cleanliness and organization of the kitchen and its equipment. Some of the typical duties and responsibilities of a kitchen steward include:

Cleaning and sanitizing kitchen equipment, utensils, and work surfaces.
Collecting and removing trash and recycling materials.
Washing and storing dishes and other kitchenware.
Sweeping and mopping floors, and wiping down walls and counters.
Stocking and replenishing supplies such as paper towels, soap, and cleaning chemicals.
Assisting chefs and cooks with food preparation and plating.
Ensuring that all kitchen areas are neat and free of clutter.
Adhering to food safety and sanitation standards at all times.
Reporting any equipment malfunctions or maintenance needs to kitchen management.
Following instructions and performing other duties as assigned by kitchen management.
In short, the kitchen steward is responsible for keeping the kitchen clean, organized, and functioning smoothly, so that chefs and other kitchen staff can focus on their core responsibilities of preparing delicious meals.

Hotel steward in cruise ship

A hotel steward on a cruise ship is responsible for ensuring that the guests’ cabins are clean, tidy, and well-stocked with all the necessary amenities. This includes changing bed linens, towels, and other items, and ensuring that the cabin is neat at all times.

In addition to cabin upkeep, a hotel steward may also be responsible for delivering room service orders and assisting guests with any special requests or needs they may have during their stay on the ship.

Other duties of a hotel steward may include managing inventory and supplies, assisting with laundry services, and maintaining cleanliness in public areas of the ship.

To become a hotel steward on a cruise ship, one typically needs to have some prior experience in hotel or hospitality services. Specific requirements may vary depending on the cruise line and the position, but candidates should generally have excellent customer service skills, attention to detail, and the ability to work well in a team environment.

Conclusion

Becoming a hotel steward requires a high school diploma, attention to detail, physical stamina, time management skills, communication skills, and the ability to work as part of a team. While a degree or certification is not mandatory, it can be an advantage when applying for the job. Hotel stewards can advance their careers by taking on additional responsibilities or pursuing supervisory or management positions.

In this article “How To Become A Hotel Steward, All You Need To Know,” we covered the following subtopics: Hotel steward duties and responsibilities, Hotel steward salary, Hotel steward skills, Steward skills for CV, Hotel steward resume, Kitchen steward duties and responsibilities, Hotel steward in cruise ship.